Return Policy

What’s your return policy? #

You can return stock hair systems that are unused, uncolored and uncut to us within 30 days of purchase date. Once we receive them, we will refund the full value of your goods.

For custom-made hair systems, if it’s a production fault or a quality problem, we will repair or remake them for your clients free of charge as long as we receive your return hair system within three months of the shipment date. If it’s an order fault or the fault is through a lack of customer maintenance, we will have to charge to adjust or repair the hair system and the cost will depend on the specific nature of the repair.

Please note that whatever the problem, it’s best if you inform us as soon as possible as this makes it easier and quicker for us to check the problem ourselves and resolve it.

Powered by BetterDocs

4 thoughts on “Return Policy

  1. sefaalbayrak053 says:

    Merhaba iyi günler dilerim fedex takip kodu 733330340508 olan siparişim Türkiye ülkesinde gümrük işlemleri için benden fazla miktarda ücret takep edildiği için ürünü iade etmek istiyorum. Kargom şuan Türkiye ülkesi İstanbul gümrük müdürlüğünde beklemektedir. Yardımcı olursanız çok mutlu olurum. Teşekkürler

Leave a Reply

Your email address will not be published. Required fields are marked *